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Experience

Community Manager | Podcast Editorial
Spotify - Remote

May 2021 - Oct 2022

  • Pitched, planned, and built new Discord community to house thousands of podcast listeners and creators

  • Created full content schedule and strategy for growing Spotify listenership and discovery

  • Collaborated with high-profile podcast hosts to create unique and exclusive content

  • Created and executed content and events to grow listenership on key shows by 1000+ listens a session

  • Collaborated with social and marketing teams to ensure all content aligned with overarching initiatives

  • Created and executed ongoing and evolving strategies to keep community members engaged in podcasts on Spotify

  • Created reporting process and cadence to reflect and analyze content

  • Generated 200k+ views on priority content through targeted posts

  • Created and executed acquisition strategies for bringing new members into the community

  • Worked individually with community "Stars" to create leaders within the community

Community Manager | Artist Relations

Adobe Stock - Seattle, WA

October 2019 - December 2019

  • Helmed creation of Adobe Stock Community of 2,000+ Stock artists on Discord

  • Worked with adjacent content teams to schedule continual programming, curated content, and live events

  • Created a "Featured Artists" program to feed high-quality educational content into the community organically

  • Created a "Creative Challenge" program to educate users and generate hyper-relevant stock content based on user demands

  • Worked with small team to select images, content, and updates to share on weekly live stream of ~1000 viewers

  • Created weekly community analytics to report community engagement across multiple teams

  • Worked closely with individual contributors to ascertain needs of the community

  • Responded to 50-100 individual user inquiries weekly

Outreach/Community Specialist

Taunt - Seattle, WA

October 2019 - December 2019

  • Designed and created detailed outreach pipeline to reach a specific set of content creators and influencers

  • Created full pipeline visibility by utilizing Hubspot to track contact progress single-handedly managed communications with 50+ content creators and influencers

  • Increased inbound pipeline of influencers by 50% weekly

  • Designed all outreach copy to conform with company voice and tone

Content Marketing | Community Manager

GawkBox - Seattle, WA

March 2017 -

July 2019

  • Produced written, video, audio (podcast), and interview content to reflect product updates and educate a community

  • Self-started a blog, podcast, vlog, and newsletter to reach an audience of 30k - 500k weekly

  • Executed social strategies to bring company following from 0 - 12k 

  • Maintained social following with engaging posts and promotions

  • Dynamically adjusted content tone to address 3 different audiences across all content

  • Designed, planned and executed a user-based content competition that generated 15 organic promotional videos

  • Became skilled at Adobe Suite to create social content, vlogs, promotional videos/images, and blog content

  • Personally managed YouTube, Twitch and Mixer content creators to encourage product utilization through genuine relationships

  • Produced content schedules and deliverables for content productions, account management, and outreach concurrently

  • Managed internal communication between community and engineering teams, including product feedback

  • Hosted annual TwitchCon sessions and party for 250+ content creators

Contributing Content Writer

DrinkMe Magazine - Remote

August 2016 - March 2017

  • Conceptualized, wrote, and edited in-depth reviews and features for an audience for approximately 500k

  • Utilized WordPress to customize and design visually appealing articles 

  • Researched, reviewed, and wrote to deadline on all articles and features

  • Received samples and press releases and delivered relevant articles and reviews to meet sponsor's standards 

  • Sourced and edited photos to display in articles 

Music Department Manager | Show Host

Kjack Radio - Flagstaff, AZ

August 2012 -

December 2015

  • Managed and educated a team of students in maintaining the station and adding music the the station's library

  • Coordinated with artists to procure their music for use on the air

  • Planned, developed and executed a talk/music show with an audience of 500 weekly

Content Writer | Journalist

Just Noise to Me - Flagstaff, AZ

August 2013 -

June 2014

  • Attended events and interviewed artists to create intricate review and interview content

  • Maintained pipeline of relevant releases and events to create a content calendar

  • Worked with a photographer to create content unique to the site

  • Created well-articulated opinion pieces and reviews of relevant albums and artists

Education

Bachelor of Science: Advertising - 4.0

Northern Arizona University - Flagstaff, AZ, 2014

Bachelor of Arts: Philosophy - 3.8

Northern Arizona University - Flagstaff, AZ, 2014

Professional References

Chris Brownridge - GawkBox, CEO

Chris@brownridges.com

Andrew Allison - GawkBox, Community Team Lead

Andrewgrant.a@gmail.com

Jon David - Taunt, CEO

jd@playtaunt.com

Kirsten Harris - Adobe, Adobe Stock Lead

kiharris@adobe.com

Carmen Dukes - Spotify, Podcast Editorial Team Lead

carmendukes@gmail.com

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